IPASS Service Description
What is iPASS?
iPassConnect is an easy-to-use desktop client that allows remote users to connect to the Internet through a global network of iPass providers. It allows for connections from a variety of locations including T-Mobile WiFi Hotspots (Starbucks), Airports and Hotels – just to name a few. SAP uses iPassConnect to charge your cost center, instead of charging you.
How do I use IPASS?
To use iPassConnect, go to Start > All Programs > Dial In > iPassConnect SAPVPN.
Enter the location you are in by selecting the appropriate fields from the Country, State (where applicable) and City drop-down menus to find potential connections. Then, choose your preferred type of connection – whether it be wireless or wired broadband, dial-up or ISDN connection – by selecting your method, city and the location you are currently in/near. Click on the red i for details then choose “Connect.”
**If this is the first time using the ipass connect client, You will need to navigate in the menu to settings à login information and fill in your IPASS username, region, and password. Please call IT Support (option 3) in order to obtain/reset your iPass password. (you can select the save password checkbox to have the client remember your password)
Offline help is available on all SAP Images by going to Start > All Programs > IT Helps > Help Files.